Welcome to tenthhome.shop.
Below are frequently asked questions (FAQs) to help you understand our services before making a purchase.
- What products do you sell?
We primarily sell bedside lamps and home lighting products, offering online sales services to the market.
Due to ongoing losses, we are currently clearing out inventory at a loss. Some items are limited in quantity and will be available while supplies last.
- Where are products shipped from?
All orders are shipped from our US warehouse.
- How long does it take to process an order?
Order processing time is: Same day (within 24 hours).
- How long does shipping take?
After the order is shipped, the normal shipping time is: Approximately 2 business days. Actual arrival time may be slightly delayed due to weather, holidays, or logistics conditions.
- Can I return items?
Yes.
Customers can apply for a return within 30 days of receiving the goods.
The goods must be in normal condition and not affect resale.
- How long does it take for a refund to arrive?
Once the refund is approved, it will usually arrive within: 3 business days. The exact arrival time may vary slightly depending on the payment platform.